Help Center
Everything You Need to Know
As part of our ongoing commitment to excellent customer services, we’ve compiled a list of frequently asked questions with their accompanying answers. If you’re looking for additional information - get in touch today.
What are the payment options?
BySarafin accepts Visa, Mastercard, and most other major credit cards as well as Apple Pay, and Paypal for all checkouts made online. If you are making an in-person purchase, I also accept Square and CashApp.
What is your return policy?
Returns and exchanges - 30 days
Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.
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Cancellations
Cancellations can only be made prior to purchase being shipped.
Do you offer gift cards?
Gift cards are always available for purchase any time. I always run specials with promo codes during holidays as well.